Privacy Policy

This Privacy Policy describes Teknatic LLC's ("Teknatic" or "We") privacy practices in relation to the use of the Teknatic website and the Teknatic Enterprise website and services offered therein (collectively, "Services").


You automatically agree to our Privacy Policy and Terms of Use simply by using or logging into the Services. You have the option to not provide information by choosing not to become a User or by not using a particular feature of the Services for which the information is being collected.



Information Collected


Our primary purpose in collecting personal information from you is to provide you with a safe, smooth, efficient, and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our service to make your experience safer and easier. We only collect personal information about you that we consider necessary for achieving this purpose.


When expressing an interest in obtaining additional information about the Services, or registering to use the Services, we require you to provide personal contact information, such as name, company name, address, phone number, and email address. When purchasing or subscribing for the Services, we may also require financial qualification and billing information, such as billing name and address, credit card number, and the number of employees within the organization that will be using the Services. When applying for a job, we may also require you to submit additional personal information as well as a resume or curriculum vitae.


As you navigate the Services, we may also collect information through the use of commonly-used information-gathering tools, such as cookies and Web beacons. This includes standard information from your Web browser (such as browser type and browser language), your Internet Protocol (“IP”) address, the URL you just came from, and the actions you take on the Services (such as the Web pages viewed and the links clicked) and we store the information in a log database for later analysis. We may provide your IP addresses to payment intermediaries in the course of the payment process.


We use cookies to remember users’ settings, store login addresses, authenticate users, run website experiments, and store analytics data. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited. Our primary authentication cookie is only used to authenticate you with the Services, is session specific and the browser automatically deletes it once you close the browser window. Please note that blocking cookies at the browser-level does not usually prevent this transient session-only cookie.



Use of Information Collected


We mainly use the information collected about you to perform the Services requested. For example, if you fill out a Contact Me Web form, we will use the information provided to contact you about your interest in the Services.


We may also use your information for marketing purposes. For example, we may use information you provide to contact you to further discuss your interest in the Services and to send you information regarding Teknatic, its affiliates, and its partners, such as information about promotions or events.


We use credit card and other personally identifiable information (such as PayPal email addresses) you submit to us on the Service, and other information that we collect, as required, to process payments you make through the Service through our payment processor intermediaries. We do not store credit card or other payment method information. Our payment processors have the sole and complete responsibility for the storage of credit card and payment information. We may also share personally identifiable information with our payment processor intermediaries for risk management and fraud prevention.


We may also use personal information about you to analyze Service usage, to improve our content and product offerings, and to customize the Services' content, layout, and features. These uses improve the Service and better tailor it to meet your needs, so as to provide you with a smooth, efficient, safe and customized experience while using the Service.


We may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. Teknatic may disclose your personal information (a) to any governmental authority as part of an investigation to determine our compliance with any applicable law, rule, or regulation (including privacy laws, rules, and regulations), (b) in response to a court order, subpoena, discovery request, or other lawful judicial or administrative proceeding, (c) as otherwise required or permitted under any applicable law, rule, or regulation, and (d) in good faith, to protect or defend the rights or property of Teknatic and other users and (e) if Teknatic is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.



Cookies


We uses cookies to make interactions with the Services easy and meaningful. When you visit one of the Services, Teknatic’s servers send a cookie to your computer. Standing alone, cookies do not personally identify you; they merely recognize your Web browser. Unless you choose to identify yourself to Teknatic, either by responding to a promotional offer, opening an account, or filling out a Web form (such as a “Contact Me” Web form), you remain anonymous.


We use cookies that are session-based and persistent-based. Session cookies exist only during one session. They disappear from your computer when you close your browser software or turn off your computer. Persistent cookies remain on your computer after you close your browser or turn off your computer.


When you access the Services, a session-cookie is assigned to your browser, and which is automatically deleted by your browser when it is closed. This cookie does not identify you in any way and is used to determine how anonymous users access our Web Site so as to enable us to improve the Web Site.


Each time you log into the Services, the session-based cookie is updated with encrypted information used to identifying you whilst you are logged in. Please note that this encrypted information does not contain any personal information and is in the form of a unique encrypted security token identifying you to the Services.


For increased security purposes, we may use a persistent cookie to identify the device you are using to access the Services. This cookie is only used to identify new devices from which you are accessing the Services and afford you the opportunity to utilize two-factor authentication to approve use of your credentials on a new device thereby reducing the potential of a compromise of your log in credentials.



IP Addresses


We also collects IP addresses from Customers when they log into the Services as part of the Services' security measures.


When you visit the Services, we collect your Internet Protocol (“IP”) addresses to track and aggregate non-personal information. For example, we use IP addresses to monitor the regions from which Customers and Visitors navigate the Services.



Your Use of Other Persons' Information


In order to facilitate the services provided by the Service, the Service allows you in certain circumstances to give other Users limited access to the personal information of other persons. For example, if you are a Subscriber, you may use the Service to give access to a staff member to the personal information of your Customers or all other staff member. By entering into our Terms of Use, you agree that, with respect to the personal information of other persons that you collect, use and disclose on the Service, you have all necessary consents and rights to collect, use and disclose that information as described in this Privacy Policy from time to time, and you agree that the indemnity you give to us in the Terms of Use applies to any non-compliance by you with the foregoing.



Security


Teknatic strives to protect your personal information. For security of transactions, we use the Secure Sockets Layer (SSL) protocol, which encrypts any information, such as credit card number and billing information, you send to us electronically. The encryption process protects your information, by scrambling it before it is sent to us from your computer. Once Teknatic receives your transmission, we make commercially reasonable efforts to ensure its security on our system. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot warrant the security of any information you transmit to us.



Updating Your Personal Information


To review and update your personal information to ensure it is accurate, you may log in to your account to make the changes through the Services.



Data Retention


We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements; this retention period may extend past the point at which you close your account.



Changes to Privacy Policy


We reserve the right to change this Privacy Policy. We will provide notification of the material changes to this Privacy Policy through the Services at least thirty (30) days prior to the change taking effect.




Last updated on October 19th, 2018.


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